Brokerage Support Officer

Job Introduction

About Us

Oxfordshire County Council’s Health Education and Social Care service supports a population of 700,000 people across the county. We are focused on delivering the best life outcomes for every age group and every area of need. We are bringing our local authority and health commissioning, education, and health services together in a fresh approach to ensure even better results for our residents.

About the Role

As a member of our Health Education and Social Care (HESC) commissioning team, this role will be supporting the SEND brokerage team as a Brokerage Support Officer who will play a vital role in ensuring the wellbeing of our Children and Young People.

Working with operational services providers and service users, you will support the SEND brokerage service. This role sits within our Start Well Brokerage Team, and you will be working alongside the SEND Senior Brokerage Officer and SEND Brokerage Officer as well as colleagues in the other Start Well brokerage areas.

The SEND Brokerage Support Officer will support the Senior Brokerage Officer and SEND Brokerage Officer with the day-to-day activities within the SEND brokerage Service.

 Part of this role will see you assisting the Senior Brokerage Officer and Brokerage Officer in compiling and providing accurate and accessible information and advice. Collecting, maintaining and analysing data on placement usage, availability, costs and market capacity to support the brokerage function.  You may also be required to help support the service in sourcing Independent Non-Maintained Special School (INMSS) Placements and Alternate Education Placements (AEP).

About you

We are looking for someone who has a minimum of 5 GCSEs including English and Maths at a grade C or above or relevant experience. It would be beneficial but not essential if you understood the purpose, activities and approaches to brokerage and sourcing care and support packages for adults or children.

You should be able to gather and analyse data and have a good knowledge of using Microsoft office and system applications.

Ideally, we are looking for candidates that have experience of working in an education environment and understand SEND placements or the school’s admissions process but this is not essential. 

You’ll also understand the legislative frameworks for safeguarding vulnerable adults and children and have a keen interest in the SEND area.

We’re also looking for:

Excellent verbal and written communication skills

The ability to work in partnership with stakeholders at all levels

Ability to gather and analyse data

Capability of working flexibly in a fast-paced environment

Ability to negotiate with and influence others

Rewards and benefits

It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology to support agile working. We offer some of the best learning and development opportunities to support your ongoing development.

We have a generous holiday allowance which rises as you remain in employment with us up to 33 days, as well as giving you the option to buy additional holiday. You will also have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; arrange of local and national retail discounts; and a host of enhanced family friendly policies including carers leave and paid time off for volunteering.

Our commitment to: Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to: Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to: Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to: Flexible Working

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk