Team Support Officer

Job Introduction

About Us
Oxfordshire County Council’s Public Health Directorate works to support and improve the health and wellbeing of Oxfordshire residents. Our Business Administration Support team provides the organisational support that enables the Directorate to deliver effective services.
Our values guide how we work: always learning; being kind and caring; acting with equality and integrity; taking responsibility; and daring to do things differently.

About the Role
We are looking for a Team Support Officer to join our Public Health Business Administration Support team on a maternity cover basis.
You will provide high-quality administrative and organisational support across the Public Health Directorate. This varied role includes coordinating and minuting meetings, organising events, responding to enquiries from residents and partner organisations, maintaining records, supporting Freedom of Information requests, and processing financial transactions.
You will also support recruitment and induction activities and may act as a champion for a service process, system or development area. The role is Grade 7, with a full-time salary from £30,024 per annum, based primarily at County Hall, Oxford.

About you
You will have demonstrable administrative and customer service experience, with the confidence to communicate clearly and professionally with colleagues, residents and partner organisations.
You will be organised, accurate and comfortable managing competing priorities. You will have intermediate-level experience of Microsoft Office applications, including Word, Excel, Outlook and PowerPoint, and be confident using web-based systems to research, retrieve, enter and collate information.
You will be able to work independently and collaboratively, respond positively to change, and demonstrate honesty and a genuine commitment to supporting others. Experience of processing financial claims or transactions would be an advantage.

Rewards and benefits
In return, you will receive a salary from £30,024 per annum and opportunities for training and professional development. We support continuous learning and encourage team members to develop their skills while delivering high-quality customer service.
The role is full time at 37 hours per week, and we welcome conversations about flexible working. Our agile approach recognises that roles and individual circumstances differ, so working arrangements will be discussed collaboratively as part of the recruitment process.
Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel.


Our commitment to: Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to: Guaranteed Interview Schemes
As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to: Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to: Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any issues with the application system, please contact: PublicHealthBAS@Oxfordshire.gov.uk