Systems Officer

Job Introduction

About Us

The Payments and Systems Data Team is responsible for managing the input, updating, and closing of care provisions, payee details, contractual and payment data across the Adults and Children’s Social Care Case Management and Finance systems and the Corporate Finance system. 

This Systems Officer role will sit in the Systems Team, although it is expected that officers will be able to work across the wider Payments and Systems Data team, as the manager requires, to support fluctuating demands or changes in priority. 

We are looking for people who want to work in a challenging, fast paced environment where no two days are the same. If this sounds like you, we have opportunities for you to join our committed team.

About the Role

Responsible for the accurate entering of commissioned care packages to the Social Care Case Management systems and resolving queries relating to commissioned care. Alongside this, the role is the first point of contact to deal with team communications whilst assessing the nature of the contact in line with the team procedures. 

We have a dedicated training and induction plan for all new starters where we will develop your knowledge, skills, and expertise in order for you to be successful in your role. 

Work location: Your office base will either be in Abingdon or Banbury – There is the ability to work in an agile manner with the requirement to go to alternative offices, if required, for training purposes or meetings.

Working Pattern: 37 hours a week, to be worked over 5 days Monday – Friday.

For more detailed information please refer to the job description. 

About you

You should have experience of working in a finance or system related environment. Being able to work in a pressured, ever-changing environment, managing high volumes of work with accuracy and attention to detail, excellent communication skills and strong IT skills will be essential. You should also be able to work well under pressure to strict deadlines.

Rewards and benefits

• Culture of flexible working.
• Technology to support agile working where role permits.
• 28 day’s holiday p.a. plus bank holidays.
• Option to ‘buy’ additional holiday.
• Employee Assistance Programme including access to health and wellbeing support.
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%.
• Enhanced family friendly policies.
• Local and national discounts for shopping and travel.
• Great learning and development opportunities to support your ongoing development.

Our commitment to:
 Equality, Diversity, and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education, and safe spaces for all.

Our commitment to:
Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:
Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:
Flexible Working

We are open to discussions about flexible working, which can include flexitime, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk