System Improvement Officer

Job Introduction

About Us

We are a team passionate about system improvements and business process enhancements. We are looking for like minded people to be equally as passionate to assist with the ongoing development of our recording system to ensure that our front line teams are working in the most effective way possible.

About the Role

This role will be part of a highly skilled and experienced team who will be expected to fully appreciate the functionality and configuration options of the case management systems, and use this to design optimised business process and deliver training, so a proven record of process and systems design is key

Once in role we shall develop your knowledge, skills and expertise further in this field. The post holder will take on significant responsibility and be expected to work both autonomously and as part of a team. 

 The post is full-time and permanent, to start as soon as possible, any questions please email Kieris Mace kieris.mace@oxfordshire.gov.uk, happy to chat through any queries or questions

About you

We are looking for energetic, keen and experienced people, who have an enhanced level of IT skills which includes Microsoft Office and Children's Case Management Systems.

We are looking for people who can communicate well and have a customer focused approach, constructively and symmetrically challenging assumptions and opinions. Establishing good working relationships with stakeholders and partners is an essential part of the role so experience is necessary.

 This post will undertake varied day to day tasks so you must be highly organised, be able to plan your day working calmly and efficiently under pressure.

Rewards and benefits

We have a raft of rewards and benefits as a Local Authority including 

• Culture of flexible working 
• Technology to appreciate agile working where role permits 
• Up to 33 day’s holiday p.a. plus bank holidays
• Option to ‘buy’ additional holiday 
• Employee Assistance Programme including access to health and wellbeing help
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9% 
• Enhanced family friendly policies 
• Local and national discounts for shopping and travel 
• Great learning and development opportunities to encourage your ongoing development

Our commitment to:
 Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

 Our commitment to:
 Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

 Our commitment to:
 Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

 Our commitment to:
 Flexible Working

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk