Support Officer - Business Support

Job Introduction

About Us

Are you interested in joining a dynamic and innovative team of Business Support Officers providing a comprehensive administrative function for our Heads of Services across  Environment & Highways, Economy & Place.   We are looking for someone who is keen to enhance and further develop their administrative skills and who enjoys working in a challenging environment and believes in the delivery of continuous improvement.

About the Role

 This role involves providing administrative support to Heads of Service across the Environment and Highways/Economy and Place service areas. You will handle confidential matters, manage enquiries, and support managers in their duties.  

The key responsibilities of the role include

• Liaise with internal and external officers, elected Members, and agencies.
• Handle queries and concerns from the public, service users, and carers.
• Prepare documents, correspondence, and presentations.
• Coordinate and maintain diaries, arrange meetings, and manage competing demands.
• Organize external meetings and conferences.
• Undertake financial administration tasks, including e-procurement and processing invoices.

About you

We are looking for someone who has significant experience of delivering administrative services.  You will be resilient with the ability to manage your own emotions in the face of pressure or when dealing with challenging situations.  We are looking for someone with strong IT skills who is keen to explore the opportunities of AI and automation.  Good written and communication skills are essential with experience of budget monitoring desirable.

Rewards and benefits

• Culture of flexible working   
• Technology to support agile working where role permits  
• 28 day’s holiday p.a. plus bank holidays  
• Option to ‘buy’ additional holiday  
• Employee Assistance Programme including access to health and wellbeing support  
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%  
• Enhanced family friendly policies  
• Local and national discounts for shopping and travel  
• Great learning and development opportunities to support your ongoing development.  

Our commitment to:
Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to:
Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:
Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:
Flexible Working

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk