Quality Improvement Officer

Job Introduction

About Us

Oxfordshire County Council is a forward thinking, innovating local authority committed to providing excellent services and improving the lives of the people who live and work in Oxfordshire. We serve a diverse, vibrant community, and are passionate about delivering high-quality services across health, education and social care. Our team is dedicated to driving continuous improvement and delivering positive change across the county, with a focus on ensuring that every individual has access to the best possible service. We value collaboration, innovation and respect for one another, and we are proud to foster and inclusive and supportive working environment. As part of the council you will be joining a team of professionals committed to making a real difference to the community. 

At Oxfordshire County Council, we believe in supporting our staff to grow and develop, and we are excited to offer a range of earning and development opportunities. Whether you are starting your career or looking for a new challenge, this apprenticeship will provide a fantastic opportunity to gain valuable experiences and build your future career with us. 

About the Role

You will join our Quality Improvement team (Age Well and Live Well) specialising in monitoring and reviewing providers, ensuring they meet their contractual agreement, working with social care professionals, commissioners, procurement colleagues and care providers to deliver innovative and exciting ways to deliver good outcomes for Oxfordshire residents.

This is a highly varied role with the scope to make a tangible impact on the lives of our population. You will work across the services ranging from home care, extra care Housing and Care Homes, residential homes, supported living and day centres.

About you

You should have at least two years of experience in the sector and a degree level qualification (or equivalent experience); an understanding of the legislation impacting on safeguarding vulnerable adults and children is also essential. A background in social care project management or work within a social or health care provider would be advantageous but not essential.

You will need strong organisational skills and the ability to confidently challenge all stakeholders to ensure that services are set up safely to agreed timelines. A track-record of leading teams, instigating change, managing resources and overseeing projects to achieve efficiencies is essential and you will be adept at building strong relationships and networks.   

We will expect you to have exceptional verbal and written communication skills, with the capacity to work collaboratively with a wide range of stakeholders and suppliers. As a highly insightful individual who enjoys analysing data and information, you will have great commercial awareness, strong negotiation skills and financial astuteness.

Rewards and benefits

• Culture of flexible working  
• Technology to support agile working where role permits 
• 25 day’s holiday p.a. plus bank holidays  
• Option to ‘buy’ additional holiday 
• Employee Assistance Programme including access to health and wellbeing support 
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9% 
• Enhanced family friendly policies 
• Local and national discounts for shopping and travel 
• Great learning and development opportunities to support your ongoing development. 

Our commitment to:
Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to:
Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:
Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:
Flexible Working

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk