Prevention Administrative Support

Job Introduction

About Us

This is a fantastic opportunity to join an organisation with a reputation for excellence and investment in their employees, to work in a diverse and inclusive environment with flexible working hours that offer great work-life balance. Oxfordshire Fire and Rescue Service provide prevention, protection, and response services across the county. We are committed to providing a great service to the public to prevent fires and reduce risk for the people of Oxfordshire.

The Home and Community Safety Team is a small, supportive team within Oxfordshire Fire and Rescue Service. The team delivers Safe and Well visits to some of the most vulnerable people in our communities and supports wider fire safety education across Oxfordshire.

About the Role

The Prevention Administrative Support role provides efficient and effective administrative support to the Prevention Team, acting as a first point of contact for Safe and Well visit requests and fire-related safeguarding concerns from professionals and members of the public. You will help prioritise requests linked to vulnerability and ensure they are processed accurately and within agreed timescales. The role will also provide resilience and support to the safeguarding function.

About You

This is a key role where your organisation, communication and customer service skills will directly support work to reduce risk and improve safety for vulnerable residents.

You will be a person who can build excellent working relationships with professionals and members of the public.  You will be a highly organised individual who is self-motivated, with good IT skills and be competent with Microsoft Office application. Be educated to GCSE level in Maths and English A-C or equivalent score of 4. 

We are looking for someone who can provide efficient first-class customer service to all. 

If you are someone who wants to be part of a service supporting your community and improving the lives of those that live within Oxfordshire this might just be the opportunity you are looking for.

Within in this role you will need the ability to work unsupervised and be aware of your own responsibilities with regards to Health and Safety. You need to have a positive and flexible approach to all duties asked of you.

For an informal chat, please contact Home & Community Team Manager Julie Jordan on 07771 941664 or Karen Crossan 07826 535740

Face-to-face interviews will be held on 9 September 2026 at Kidlington Fire Service HQ. The interview will include a series of questions and a short typing assessment

Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check.

Closing date for applications is 30 August 2026

The anticipated start date will be confirmed following completion of pre-employment checks, including DBS and references.

Application and Selection Process: The successful candidate will demonstrate through the application form, interview, and presentation that they fulfil the essential criteria for the role.

Rewards and Benefits

It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology to support agile working. We offer some of the best learning and development opportunities to support your ongoing development.

We have a generous leave entitlement of 30 days per year (pro rata), as well as giving you the opportunity to buy additional holiday. You will also have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family friendly policies including carers leave and paid time off for volunteering. The is also onsite gym facilities and parking.

Our commitment to: Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to: Guaranteed Interview Schemes
As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to: Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to: Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any issues with the application system, please contact: Julie.Jordan@oxfordshire.gov.uk