Business Support Officer

Job Introduction

About us

Are you looking for a rewarding role where you can make a difference? Our business support team is the vital engine of Children’s Social Care. Working together with our dedicated social work teams, we provide essential support for children and families in our community.

We are seeking individuals who want to work in a challenging environment where no two days are the same. If this sounds like you, we have opportunities for you to join our committed team of administrators.

About the role

We are looking for a Business Support Officer to provide administrative support to our Multi-Agency Safeguarding Hub (MASH). The MASH team works with safeguarding agencies to identify risks to vulnerable children and adults at the earliest possible point. The MASH team receives all new child safeguarding concerns in Oxfordshire. As an administrator embedded within the team, you will be supporting a range of business processes to ensure all concerns regarding children and young people are assessed. You will collate information from a range of agencies for Social Workers to enable them to make decisions to keep children safe.

About you

Being able to work in a fast-paced environment, managing a high volume of work with excellent communication skills, strong IT skills, and excellence in customer care will be essential.

We have a dedicated training and induction plan for all new starters, where we will develop your knowledge, skills, and expertise in business administration to ensure you are successful in your role.

Our rewards and benefits

• Culture of flexible working
• Technology to support agile working where role permits
• 28 day’s holiday p.a. plus bank holidays
• Option to ‘buy’ additional holiday
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development.

For further information or an informal discussion please contact Maddie Cole at Maddie.cole@oxfordshire.gov.uk

The recruitment process is in two parts; there will be an ICT assessment and an interview following successful outcome of your ICT Assessment.

• Closing date: Sunday 13th July 2025
• ICT Assessments:  Week commencing 28th July 2025
• Interviews:  Week commencing 11th August 2025

Our commitment to:
Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to:
Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:
Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:
Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk