Assistant Officer - Technical Support - Operations

Job Introduction

About us

Working for Oxfordshire County Council (OCC) and its Highways teams means being part of a dynamic and supportive environment dedicated to delivering excellent services for our residents. At OCC, we value continuous learning, kindness, equality, integrity, responsibility, and innovation. Our Highways teams play a crucial role in maintaining and improving the county's infrastructure, ensuring safe and efficient travel for all. With a focus on collaboration and professional development, we provide our employees with the tools and support needed to excel in their roles and make a meaningful impact in the community.

About the role 

As an Administration Support Officer, you will work cooperatively as part of a team to provide efficient and effective administrative support to technical staff within the highway operations teams. You will actively liaise with colleagues to ensure consistent services, streamline practices, provide cross-service cover, and help prevent excessive workload peaks. Developing detailed knowledge, skills, and expertise in highway maintenance and inspection will be crucial to enable the directorate to meet statutory requirements. You will also attend site visits on the public highway across Oxfordshire and work with the team to deliver relevant parts of the Service Plan. Providing support and assistance to team members as required will be an integral part of your role.

To support our organisation, people, and partners, you will use analysis and evidence to inform plans, manage risks appropriately, and apply insight to ensure the delivery of effective services for our local people. You will learn and adapt to deliver positive outcomes in efficient and consistent ways, constructively challenging how services are provided and working together to build on our strengths. Collaborating with Senior Officers, Officers, Members, Communities, and other Partners will be essential, and you will need to build working relationships and effectively communicate professional advice.

About you 

Desirable criteria include education to level 2 NVQ or equivalent in a related discipline or experience of working in a relevant local government environment or related industry for a period of 3 years. Experience in highway maintenance and the ability to prepare plans, drawings, and display materials for highway schemes, consultations, and legal notices are also desirable. Basic experience with AutoCAD and experience of inputting and retrieving data from ICT-based record systems and internet/web-based systems are also advantageous but will be taught.

Closing date for applications is the 7^th October 2024. We are looking to hold interviews in the week commencing 14^th October. Please contact Andrew Vidovic (Andrew.vidovic@oxfordshire.gov.uk) for further information about the role.

Our Rewards & Benefits

• Culture of flexible working 
• Technology to support agile working where role permits
• 30 day’s holiday p.a. pro rata, plus bank holidays.
• Option to ‘buy’ additional holiday
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development.

How to apply

To apply, you will need to complete an online application form. This includes a section asking you to explain how you meet the requirements of the job role and selection criteria, as specified in the job description. You may attach a cover letter and/or CV to your application form; however, it is not mandatory.

 If you experience any difficulties whilst completing the application form, please contact the Recruitment Team using the Recruitment Application Enquiry Form on the Home Page. 

Our commitment to equality, diversity and inclusion 

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We have a number of staff network groups which provide peer support and safe spaces for staff.

Our commitment to safeguarding

Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment.

We will ensure that all our recruitment and selection practices reflect these commitments.

Guaranteed interviews 

As a Disability Confident Employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

To stay up-to-date with the latest news and featured jobs from Oxfordshire County Council, follow us on LinkedIn, Facebook, Twitter and Instagram

If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk