Administrator

Job Introduction

About Us

The Social and Community Services vision is to support and promote strong communities so that people live their lives as successfully, independently and safely as possible. We believe that people themselves, regardless of age or ability, are best placed to determine the help they need.

Our guiding principles

We:

• put people and their experience at the centre of what we do;
• work as one team, taking ownership for your work, respecting your time and that of others, only involving colleagues if necessary
• build social value in our work;
• work with individuals, their families, partner agencies and communities to improve and inform services;
• share information with the person about their care;
• see our contribution in the context of the overall services;
• have internal debate and external unity;
• are open to new ideas, seek and act on feedback and have a continuous improvement and learning culture;
• make the best use of available resources;
• make evidence based decisions and support others to do the same.

About the Role

To provide comprehensive and effective reception duties to people who use the service, visitors and contractors.

To deliver administrative support to operational staff for the Community Support Service teams whilst having responsibility for ensuring that they work within departmental policies, procedures and guidelines including but not limited to Data Protection Act, confidentiality and information sharing protocols, and that these are adhered to and concerns raised in accordance with these polices. 

About you

Staff working in Adult Social Care in Oxfordshire will:

• provide a proactive personalised approach to the delivery of care;
• respond to people’s needs in a timely manner;
• focus on improving people’s well-being;
• promote and support people to be responsible for their independence;
• give people greater choice and control over the care that they receive;
• take account of people’s risks and safety at all times;
• support people to achieve the outcomes that are most important to them using all available resources and taking responsibility for the public purse;  
• work in accordance with the Oxfordshire's values  https://intranet.oxfordshire.gov.uk/cms/content/our-organisational-values-and-behaviour-framework

Our commitment to:
 Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to:
Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:
Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:
Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any issues with the application system, please contact us at: 

Jen Farrell (Manager) jennifer.farrell@oxfordshire.gov.uk